HOW WE PROTECT YOUR PRIVACY
This privacy policy tells you how we collect, use, and protect your personal information. By visiting our website, you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this privacy policy.
This privacy policy also applies to your use of any subdomains of crispinthomson.com and our checkout pages whereever they may reside.
MINORS
We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
THIS POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE
Our privacy policy is part of, and subject to, our website’s terms and conditions of use. You may view these terms and conditions on https://www.crispinthomson.com/terms-and-conditions/.
THE TYPE OF INFORMATION WE COLLECT FROM YOU
Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.
We also use website analytics services, such as Google Analytics, which collect information from you as you navigate our website. This information includes time spent on a page, navigation paths through our web site and other items. We use this information to improve our web site.
And like many other websites, we may use cookies. In plain English, this means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We may use third party suppliers of services that also use cookies. For example we may use Google analytics which uses cookies. These suppliers will also receive normal information about your computer, such as your IP address. They may also track you between this website and others where they also provide a service.
We also may use third party advertisements to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites). This may occur if we have advertisements visible on out site or not.
DoubleClick DART cookies
We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting https://www.google.com/ads/preferences/?hl=en
Retargeting and Conversion Pixels
We may also use retargeting and conversion pixels on this site from various third party services, such as Google, Facebook, Site Scout, Perfect Audience and Adroll. Conversion pixels allow us to track visitor actions, such as supplying an email address or purchasing a product. Retargeting pixels allow us to show advertisements to you on external sites, after you have visited our site. These services may use cookies, web beacons and similar technologies to collect or receive data from our website and elsewhere on the internet and use that information to serve ads or provide measurement. These pixels may set cookies on your computer which are later used to serve advertisements on other web sites on the Internet based on your visits to this website. You may opt-out of many of these and other advertising services by visiting: https://www.aboutads.info/choices/
You may opt-out from Perfect Audience at https://www.perfectaudience.com/privacy/
You may opt-out from Site Scout at https://www.sitescout.com/opting-out/
We may use third party services, such as Facebook, Google and Twitter to generate similar or lookalike “audiences” based up information collected using retargeting pixels, conversion or similar pixels, for example pixels from website analytics services such as Google Analytics.
We may also collect any data that you provide us by posting it at our website or by e-mail. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features. Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
On our site you may subscribe to an email list. We collect you email address and possibly your name during the subscription process in order to send you emails and, if we have your name, personalize the email. You will also be subscribed to an email list if you purchase a product. You can subscribe from these email lists at any time by clicking the unsubscribe link in any email you receive.
We may also collect information about open rates of any emails which we might send you. This is done using a tracking pixel within the email. We may also include “retargeting pixels” within any emails we send to you. Links in any emails we send to you might redirect via tracking services or be trackable in other ways to gather information on clicked links within any emails we might send to you.
WHAT WE DO WITH YOUR INFORMATION
We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.
In general we retain information for an indefinite period or for the lifetime of the business or website. While we take security very seriously we cannot guarantee that we or our suppliers will always remain safe from security threats, such as hacking.
As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.
We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.
Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.
We may provide email addresses and phone numbers to third parties for the purpose of obtaining demographic and psychographic information about our website visitors. We also may use this information to create “audiences” on Facebook or other advertising platforms for the purpose of better targeting our advertisements. If you want to be removed from Facebook audiences created using email addresses please contact us with your details and we will contact Facebook to have your email address removed from these audiences.
From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. In general we restrict the way third party suppliers can use your information. Where feasible they are not allowed to sell or give your information to others. In some cases we cannot restrict third party suppliers. If you are concerned about this please contact us and we can supply details of where to look at our third party suppliers privacy policies.
Our email subscribers have their details stored by a service provider. This is currently Active Campaign.
We may at some time in the future sell all or parts of this site and the information relating to it. This may include personal information you have supplied, such as an email address.
Our hosting suppliers and we may make backups of databases which might contain your personal information. This is used to restore the database in the event of any issues with the database integrity.
USER NAMES AND PASSWORDS
Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
YOUR USE OF INFORMATION AND UNSOLICITED JUNK E-MAIL
If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.
We hate junk e-mail (Spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial e-mail or to send unsolicited commercial communications via our website’s posting or other communication systems.
YOUR VOLUNTARY DISCLOSURE OF INFORMATION TO THIRD PARTIES WHO ARE NOT OUR SUPPLIERS
You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.
AUTORESPONDERS
We may use autoresponders to communicate with you by e-mail. You can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by using the contact form provided.
We contact our email subscribers on a regular basis. Apart from transactional emails we would send emails at a maximum of around once a day.
HEATMAP, SCROLLMAP AND USER INTERACTION RECORDINGS
We may use services, such as “crazyegg” and “Inspectlet”, that provide us with records of your interaction with our website. These may take the form of scroll heatmaps, mouse movement and click heatmaps, plus visual recordings of your interaction with our website. We use these to find issues with our website and to improve our website. Sensitive fields, such as credit card data, are not captured by these services.
You should study the privacy policies of these services at:
https://www.crazyegg.com/privacy and https://www.inspectlet.com/legal. You can also opt-out so these services do not record your interactions with our website. You can opt-out using the information at: https://www.inspectlet.com/optout and https://www.crazyegg.com/opt-out.
POLICY CHANGES
The terms of this policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website of the changes that have been made. If you disagree with the changes that have been made, please contact us (by e-mail, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes. If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by contacting us by using the contact form provided and providing us with information relating to your concern.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident and our customer, Cal. Civ. Code § 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please contact us by using the contact form provided.
This privacy policy was last updated on Sept 8, 2014. Copyright © 2008-2009 Law Office of Michael E. Young PLLC, and licensed for use by the owner of this website at https://www.crispinthomson.com All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.